FAQ
-
Where are you Based?
We are based in West London and we are happy to travel anywhere in the United Kingdom including Scotland and Wales for your production.
We also have good connections with studio space and services in Scotland.
-
How much will this cost me?
We have a wide range of price packages to suit your production needs. We never want to over promise you anything, that’s why we always like to have a consultation call so we can learn about your needs for the video, so that we can give you the best quote possible.
You can check out our Range of Prices and Packages Available HERE.
-
Do you offer Aerial Drone Filming?
Whilst we do not provide Aerial/Drone filming as its own service, should your production Require drones or aerial filming we are more than happy to arrange this for you.
Aerial Filming is an additional cost.
-
Do you Offer Discounts?
From time to time we will run discounted Prices or Offers for our services, so keep a look out on our social media pages.
We also offer discounts for repeat clients or extended services bookings.
-
Do I have to Pay in advance?
For all our services we require a non-refundable percentage booking fee, to be paid before work commences on your project. This fee is used to cover upfront costs of the production.
-
Can I leave all the logistics to you?
Our team is happy to help manage and advise on the logistics and production management aspects for your shoot. This includes:
- Budget, Schedule and Logistics Management - Cast, Crew and Location Acquisitions - Providing and Sourcing Equipment and Transportation - Post Production Management
-
How Long does it take to film?
The length of the production depends on several factors including: complexity of the script or treatment, How many days you want to film, if Visual effects or Practical Effects are required. certain things such as weather and world events may also impact the time it takes to complete a project.
In general here are some approximate time lines we recommend for different types of productions and Includes Pre -Production.
Social Media & Branding Content: Filming = 1-3 days Editing = 1-3 days
Short Form Narrative / Music Videos: Filming = 1-7 days Editing = 3-14 days
Commercials: Filming = 1-3 days Editing - 2-7 days
Showreels' & Monologues: Filming - 1-3 days Editing - 3-14 days
-
Can I make changes to the Video?
Each production we work on will get a certain amount of revisions or re-edits included in the quoted price, However if the project has been edited to music or changes are requested once the final video has been signed off, Further changes/Edits will be charged additionally.
-
What happens if I dont like the final product?
In the highly unlikely event that you are not satisfied with the final result of your project, if this is due to factors that DSF could have controlled then we will do everything we can to make it right.
-
I have an idea for a video but have no idea how to get started. Can you Help?
ABSOLUTELY! in fact that’s our specialty. We will work with you through each process of the production from developing the idea, through planning and pre-production, all the way to Editing and Distribution.