Terms of service.
Terms and Conditions
Effective Date: 28/02/2025
Welcome to Dawn Sky Films Ltd. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.
Terminology
"YOU/YOUR" and/or "THE CLIENT" – Refers to the person considering or contacting us via email, social media, or the contact form provided.
"WE", "US", "OUR", "DAWN SKY FILMS Ltd", "(DSF)" or "ME" and "I" – Refers to AJ Lamb and/or any officially appointed member of DSF contracted by AJ Lamb on a freelance basis.
1. Services
Dawn Sky Films Ltd. provides film production services, including but not limited to:
Narrative and Digital Content Production
Corporate and Commercial Content Production
Headshots and Showreels
We also offer the following additional services:
Logistics Management
Talent and Location Acquisition
Equipment Packages
Post Production Management
Each service is provided under a separate, individually tailored contract, which includes a full breakdown of the terms and conditions specific to the client's project.
2. General
By contacting us and using this website, you confirm that you are at least 18 years of age or have the supervision and/or permission of your parent(s) or guardian. DSF does not knowingly engage in any business with persons under the age of 18 without the permission/supervision of a parent or guardian.
2A. Images and Advertising
Use of AI-Generated Content
Our website may feature AI-generated text and images, including but not limited to content created using language models like ChatGPT and visual representations generated by artificial intelligence. These elements are intended solely for illustrative purposes, to provide visual or descriptive representations of the products or services we offer.
While we strive to present accurate and high-quality representations, please be aware that AI-generated content may not always reflect the exact nature of the product or service. The AI-generated images and text may be modified or adapted from their original forms for use on this site.
By using this website, you acknowledge that the AI-generated content is not a literal or exact representation of the product or service and is used for the purposes of visual and textual illustration only.
3. Pricing
All prices listed on our website are indicative and subject to change. Final pricing will be determined based on the specific requirements of each project and in accordance with current government regulations. A formal quote will be provided upon request.
4. Payment Terms
All our services require a non-refundable percentage deposit to secure the booking and cover the company’s upfront costs. This percentage is determined by the length of the production and its logistical requirements, and we will inform you of the deposit amount beforehand.
After the agreed milestone, most of our payment terms fall due within 14-28 days, except for upfront costs or costs of any additional or last-minute changes. Failure to make payments may result in delays or cancellation of services. If payment is not received within the specified time, we may take legal action or action to recover lost costs by any means necessary.
5. Cancellation and Refunds
Cancellations must be made in writing. Deposits are non-refundable unless otherwise agreed. Refunds, if applicable, will be processed at our discretion based on the project’s progress. Full cancellation and refund terms will be outlined in the individual contracts.
Refunds and cancellations may be accepted on a project-by-project basis. Clients have the right to cancel the contract at any time; however, refunds are not always guaranteed depending on the reasons for the cancellation and how much work has already been completed.
6. Liability
Dawn Sky Films Ltd. makes every effort to ensure the quality and timeliness of our services. However, we are not responsible for delays or failures due to unforeseen circumstances, such as weather, equipment failure, illness, or government restrictions.
[Additional Section: Delay in Updating Information]
Dawn Sky Films Ltd. makes every effort to ensure that the information presented on our website is accurate and up to date. However, there may be instances where certain details, including but not limited to service offerings, pricing, or availability, are subject to change and not immediately reflected on the website.
We are not liable for any inconvenience, confusion, or losses incurred due to delays in updating website information. Clients are encouraged to confirm all project-specific details with us directly before making decisions based on the website content.
Our liability is limited to the amount paid for the services in dispute.
7. Intellectual Property
Dawn Sky Films Ltd. retains ownership of all creative assets until full payment is received. Clients must ensure they have the rights to any third-party content provided for production.
8. Contacting Us
When contacting DSF, you acknowledge that your information, such as your name, mobile or home phone number (if provided), and address (if provided), shall be stored by us in our contacts list and email provider (Gmail).
You agree that DSF and its official contractors shall NOT be held liable for any breach of privacy and/or personal information that may be leaked due to events or mishaps with our email provider (Google/Gmail). DSF does not sell your information to any third parties.
We may contact you regarding your project, troubleshooting, dispute resolution, payment collection, updates, or legal matters. This may be via email, telephone, text messages, social media private messaging, or postal mail.
9. Social Media
By contacting us through any social media platform, you agree and understand that DSF holds no responsibility for any breach of your private and personal information. You also agree not to defame or seek legal injunctions against AJ Lamb/DSF or any past, current, or future projects carried out by AJ Lamb.
DSF may follow and connect with you on social media handles to help promote you and/or any project you are involved in with DSF/AJ Lamb. If you require specific holdbacks or NDAs on the material, you must inform us before principal photography begins. DSF cannot enter into agreements with NDAs lasting indefinitely or exceeding one year.
10. Privacy Policy
Dawn Sky Films Ltd. is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal data.
1. Information We Collect
DSF/AJ Lamb collects personally identifiable information when you visit our site, including:
Your name (assumed to be your legal name unless stated otherwise)
Your phone number (home or mobile)
Your email address
Your home or designated physical address
Your social media handles and/or online contact details
2. How We Use Your Information
Your data is used to:
Provide and operate our services
Offer ongoing customer support
Contact visitors and users with general or personalized service-related notices
Comply with applicable laws and regulations
3. Sharing of Information
We do not knowingly sell or rent your data. We may share information with trusted third parties connected to the specific project or production, such as a freelance producer or other necessary collaborators, in order to carry out our services. However, we will never knowingly share your data with third parties not connected to the provision of services to you.
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access or disclosure.
5. Your Rights
You have the right to access, update, or request deletion of your personal data. To exercise these rights, please contact us.
6. Cookies and Tracking
Dawn Sky Films Ltd. does not knowingly employ any cookies or trackers on our website. However, since our website is hosted by Squarespace, their policies apply. You can review them here:
Squarespace Cookie Policy
Squarespace Privacy Policy
7. Policy Updates
This policy may be updated periodically. Changes will be posted on our website.
11. Promotional Material
Dawn Sky Films Ltd. does not send promotional material via email without prior notice or consent. Any promotional content, updates, or advertisements related to our services, projects, or offerings will be made available on our website and social media platforms only.
By following DSF on social media, you acknowledge that you may see promotional or advertising material posted by us, although we cannot control who sees this content on those platforms.
If you would prefer not to receive promotional material from us, please notify us directly via email, and we will ensure your preferences are respected for email communication. Additionally you can block or unfollow us on social media to help prevent our material being shown to you. Instagram also offers you the option to click “ Not interested” on posts you see to help prevent you seeing more in future.
You acknowledge that whilst We cannot fully control what Instagram shows people.
12. Final Terms and Conditions
1. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales, and you agree to submit to the exclusive jurisdiction of the courts located in England and Wales.
2. Entire Agreement
These Terms and Conditions, along with any individual contracts or agreements signed for specific services, represent the entire understanding between the parties. Any changes or amendments to this agreement must be made in writing and signed by both parties.
3. Severability
If any provision of these Terms and Conditions is deemed invalid, illegal, or unenforceable by any court of competent jurisdiction, the validity of the remaining provisions shall not be affected, and the invalid or unenforceable provision will be amended to reflect the parties' original intent as closely as possible.
4. Force Majeure
Neither party shall be held liable for any failure to perform or delay in performance of any obligations under these Terms and Conditions due to circumstances beyond their reasonable control, including, but not limited to, acts of God, war, terrorism, strikes, labor disputes, government restrictions, technical failures, or illness of key personnel.
5. Waiver
Failure by either party to enforce any right or provision under these Terms and Conditions shall not be deemed a waiver of such right or provision, nor shall it affect the validity of these Terms and Conditions. However, any right or provision must still be enforced within the legal timeframes and limits established by law.
6. Headings
The section headings in these Terms and Conditions are for convenience only and have no legal or contractual effect.
13. Customer Right to Delete Information
You have the right to request the deletion of your personal data stored by Dawn Sky Films Ltd. at any time, in accordance with applicable data protection laws. To request the deletion of your information, please contact us directly at [Your Contact Email].
Please note that in certain circumstances, we may need to retain some data for legal, accounting, or contractual purposes. If this applies, we will inform you accordingly.
14. Closing Statement
By accessing and using the website and services provided by Dawn Sky Films Ltd., you acknowledge that you have read, understood, and agreed to the terms outlined in this document. These Terms and Conditions serve as the general terms for your use of our website. The final, binding agreement for specific services will be outlined in the individual contracts for each project.
End of Terms and Conditions